Terms of Service

Effective Date: May 14, 2026  |  Last Updated: May 14, 2026

1. Acceptance of Terms

Welcome to Pequod's Pizza. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pequod's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at pequodspizza-eat.rest (the "Website") and all related services, features, content, and functionality offered through the Website (collectively, the "Services").

By accessing, browsing, or using this Website in any manner — including but not limited to placing orders, creating an account, submitting information, or simply viewing content — you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference.

If you are using our Services on behalf of an organization, business, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" will refer to that entity.

These Terms apply to all visitors, registered users, customers, and any other persons who access or use the Services. We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by applicable law.

You must be at least 18 years of age (or the applicable age of majority in your jurisdiction) to use this Website and place orders. By using our Services, you represent and warrant that you meet this age requirement. If you are under the required age, you may only use the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

Pequod's Pizza operates an online food ordering and information platform through which customers may:

• Browse our menu offerings, including pizzas, appetizers, beverages, desserts, and other food items;
• Place online orders for pickup or delivery (where available);
• Create and manage a personal account for order tracking and history;
• Receive promotional communications, special offers, and loyalty rewards (where applicable);
• Access information about our restaurant locations, hours of operation, catering services, and contact information;
• Submit feedback, reviews, or inquiries through available communication channels.

All Services are provided subject to availability. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice and without liability to you. Menu items, prices, availability, and delivery zones are subject to change and may vary by location.

We make reasonable efforts to ensure that the information displayed on our Website — including product descriptions, ingredients, allergen information, pricing, and nutritional content — is accurate and up to date. However, we do not warrant the completeness or accuracy of this information at any given time. Customers with dietary restrictions, allergies, or specific nutritional requirements are encouraged to contact us directly before placing an order.

Pequod's Pizza may also offer catering services, corporate accounts, gift cards, and other specialty services. These services may be subject to additional terms and conditions, which will be presented to you at the time of engagement.

3. User Obligations and Prohibited Activities

3.1 User Responsibilities

As a user of our Services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or submitting any form on our Website;
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access or suspected breach of your account;
• Update your account information promptly to ensure it remains accurate and complete;
• Use the Services only for lawful purposes and in accordance with these Terms;
• Comply with all applicable local, state, federal, and international laws and regulations in connection with your use of the Services;
• Ensure that any order you place is genuine and intended to be fulfilled — fraudulent, false, or test orders are strictly prohibited;
• Pay all charges associated with your orders, including applicable taxes, delivery fees, and service charges.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

• Use our Website or Services for any unlawful, fraudulent, or harmful purpose;
• Attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website, by hacking, password mining, or any other illegitimate means;
• Transmit any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, or other forms of solicitation through the Website;
• Upload, post, or transmit any content that is defamatory, obscene, hateful, threatening, abusive, or otherwise objectionable;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Use any automated tools, bots, scrapers, crawlers, or data mining technologies to collect information from or interact with the Website without our express written consent;
• Interfere with, disrupt, or damage the proper functioning of the Website, servers, or networks;
• Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of any part of the Website;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content for commercial purposes without our prior written authorization;
• Engage in any conduct that restricts or inhibits any other user from using or enjoying the Services;
• Place orders using stolen payment information, fraudulent promotional codes, or any other deceptive means;
• Circumvent or attempt to circumvent any security or access control measures implemented on the Website.

Violation of any of these prohibited activities may result in immediate termination of your access to our Services, and we reserve the right to report such violations to appropriate law enforcement authorities. We may also pursue civil remedies to the fullest extent permitted by law.

4. Account Registration

Certain features of our Website may require you to register for an account. When you register, you agree to provide truthful, accurate, and complete information and to keep this information updated. You are solely responsible for all activity that occurs under your account.

You are responsible for maintaining the confidentiality of your username and password. We strongly recommend using a unique, strong password and not sharing your credentials with anyone. Pequod's Pizza will not be liable for any loss or damage arising from your failure to adequately protect your account credentials.

We reserve the right to suspend or terminate any account that we believe, in our sole discretion, has violated these Terms or any applicable law, or that poses a risk to us, our users, or third parties.

5. Ordering, Payment, and Pricing

5.1 Placing Orders

When you place an order through our Website, you are making an offer to purchase the selected food items subject to these Terms. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be fraudulent or placed in violation of these Terms.

Upon placing an order, you will receive an email or on-screen confirmation. This confirmation constitutes acknowledgment of your order, not acceptance. Your order is confirmed only when we send you a separate confirmation that your order has been received and is being prepared.

5.2 Pricing

All prices listed on the Website are in United States Dollars (USD) and are subject to applicable state and local sales taxes. Prices may change at any time without prior notice. The price charged for an order will be the price displayed at the time the order is placed, subject to any applicable taxes and fees.

We make every effort to display accurate pricing. In the event of a pricing error, we reserve the right to cancel orders placed at incorrect prices and notify you accordingly. You will not be charged for any items for which we are unable to fulfill your order.

5.3 Payment Terms

We accept payment via the methods indicated on the Website at checkout, which may include major credit cards, debit cards, and other electronic payment methods. By submitting an order, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you submit is accurate and complete;
• You will pay all charges incurred in connection with your order at the prices in effect at the time of your order.

All payments are processed through secure third-party payment processors. We do not store your full credit card information on our servers. By submitting payment information, you authorize us and our payment processors to charge the applicable amounts to your designated payment method.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. However, if you believe there is an error with your order, if items are missing, or if you received an incorrect order, please contact us immediately at [email protected]. We will review your concern and, at our sole discretion, may offer a refund, credit, or replacement. Requests for refunds must be submitted within 24 hours of order delivery or pickup.

6. Intellectual Property Rights

All content on this Website — including but not limited to text, graphics, logos, icons, photographs, images, audio clips, digital downloads, data compilations, software, and the design, selection, and arrangement of content — is the exclusive property of Pequod's Pizza or its content licensors and is protected under United States copyright law, trademark law, and other applicable intellectual property laws.

The "Pequod's Pizza" name, logo, and all related brand elements are trademarks or service marks of Pequod's Pizza. You are not permitted to use any of our trademarks, trade names, service marks, or logos without our prior written consent.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes only. This license does not include the right to:

• Copy, reproduce, distribute, publish, or create derivative works of any content on the Website;
• Use any data mining, robots, scraping, or similar data gathering or extraction tools;
• Use the Website or its content for any commercial purpose without our prior written consent;
• Remove or alter any copyright, trademark, or other proprietary notices from any content on the Website.

Any unauthorized use of our intellectual property may violate copyright laws, trademark laws, and other applicable regulations, and may result in civil and criminal penalties. We reserve all rights not expressly granted in these Terms.

7. User-Generated Content

If you submit, post, or transmit any content through our Website — including reviews, feedback, comments, photos, or suggestions ("User Content") — you grant Pequod's Pizza a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that you own or have the necessary rights to submit the User Content, and that the User Content does not infringe any third-party intellectual property rights, privacy rights, or any other applicable rights. We reserve the right to remove any User Content at our sole discretion without notice or liability.

8. Disclaimers — As-Is Basis

YOUR USE OF THIS WEBSITE AND OUR SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND ALL SERVICES, CONTENT, AND FEATURES PROVIDED THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PEQUOD'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR CURRENTNESS OF ANY CONTENT OR INFORMATION PROVIDED ON THE WEBSITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED;
• WARRANTIES THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

We do not warrant the accuracy of any nutritional information, allergen disclosures, or ingredient lists displayed on the Website. Customers with food allergies or dietary restrictions should contact us directly before placing an order. Pequod's Pizza shall not be held responsible for any adverse reaction, illness, or health issue arising from consumption of our food products, to the fullest extent permitted by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND ALL APPLICABLE STATE CONSUMER PROTECTION STATUTES, PEQUOD'S PIZZA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES ARISING FROM YOUR INABILITY TO ACCESS OR USE THE WEBSITE OR SERVICES;
• DAMAGES ARISING FROM ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• DAMAGES ARISING FROM ANY BUGS, VIRUSES, TROJAN HORSES, OR SIMILAR ELEMENTS TRANSMITTED THROUGH OUR WEBSITE BY THIRD PARTIES;
• DAMAGES ARISING FROM ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE;
• ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations of liability set forth in this section are a fundamental part of the basis of the bargain between Pequod's Pizza and you, and shall apply notwithstanding the failure of the essential purpose of any remedy and to the fullest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza, its affiliates, subsidiaries, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Website or Services;
• Your violation of any applicable law, regulation, or ordinance;
• Your infringement of any intellectual property or other rights of any third party;
• Any User Content you submit, post, or transmit through the Website;
• Any false, inaccurate, or misleading information you provide;
• Your fraudulent or unauthorized use of our Services or payment systems.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense. You agree to cooperate fully with our defense of any such claim. You must not settle any claim without our prior written consent.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pequod's Pizza. These links are provided for your convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services.

Inclusion of a link to a third-party website does not imply our endorsement, sponsorship, or recommendation of that website or any product or service offered therein. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with your use of or reliance on any such third-party content, goods, or services.

We strongly encourage you to read the terms of service and privacy policies of any third-party websites you visit.

12. Privacy Policy

Your use of our Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and share information about you when you use our Services. By using our Services, you acknowledge that you have read and understood our Privacy Policy.

To the extent you are a resident of California, your use of our Services may also be governed by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), and you may have additional rights regarding your personal information. Please refer to our Privacy Policy for details.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pequod's Pizza is registered and operates, without regard to its conflict of law provisions.

Any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction located in the applicable state of Pequod's Pizza's principal place of business. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to jurisdiction or venue in such courts.

Our Services are intended for use by residents of the United States. We make no representation that the Services are appropriate for use in other locations. If you choose to access our Services from outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us directly to attempt to resolve any dispute informally. Please email us at [email protected] with a description of your concern and the resolution you are seeking. We will make good-faith efforts to resolve the dispute within thirty (30) days of receiving your notice.

14.2 Binding Arbitration

If an informal resolution cannot be reached within the time period specified above, any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or any breach, termination, enforcement, interpretation, or validity thereof shall be resolved by binding arbitration administered by a recognized arbitration organization, such as the American Arbitration Association (AAA), in accordance with its Consumer Arbitration Rules then in effect.

The arbitration shall be conducted in the state of Pequod's Pizza's principal place of business, or, if you prefer and as permitted by the applicable arbitration rules, via telephone or written submission. The arbitrator's decision shall be final and binding, subject only to judicial review as expressly permitted under the Federal Arbitration Act (9 U.S.C. § 1 et seq.).

14.3 Class Action Waiver

YOU AND PEQUOD'S PIZZA EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND PEQUOD'S PIZZA EACH WAIVE ANY RIGHT TO A JURY TRIAL AND WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

14.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

15. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you use our Website or Services. We reserve the right, in our sole discretion, to terminate or suspend your access to all or any part of the Website or Services, with or without notice and with or without cause, at any time and for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Conduct that we believe is harmful to other users, third parties, or the integrity of our Services;
• Fraudulent, abusive, or unlawful activity;
• Requests by law enforcement or government agencies;
• Technical, operational, or business reasons.

Upon termination, your right to use the Website and Services will immediately cease. You may also terminate your use of the Services at any time by ceasing to use the Website and, if applicable, requesting deletion of your account by contacting us at [email protected].

The following provisions shall survive termination of these Terms: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, Dispute Resolution, and any other provisions that by their nature should survive.

16. Changes to Terms of Service

We reserve the right to modify, update, or revise these Terms of Service at any time and at our sole discretion. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by providing notice through the Website or via email to the address associated with your account.

Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to check this page periodically for updates. If you do not agree to the revised Terms, you must stop using the Website and Services immediately.

We will make reasonable efforts to provide advance notice of material changes. However, changes required by law or necessary for security or operational reasons may be implemented immediately without prior notice.

17. Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable under applicable law by a court or arbitrator of competent jurisdiction, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions. The remaining provisions shall continue in full force and effect.

In such event, the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable, consistent with the original intent of the parties, if possible. If the provision cannot be modified, it shall be deleted, and the remainder of the Terms shall be construed and enforced as if the deleted provision had never been included.

18. Waiver

No waiver by Pequod's Pizza of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. The failure of Pequod's Pizza to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any additional terms and conditions applicable to specific features or services offered through the Website, constitute the entire agreement between you and Pequod's Pizza with respect to your use of the Website and Services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter herein.

No oral or written information provided by Pequod's Pizza outside of these Terms shall create any warranty or additional obligation not expressly included herein, unless made in writing and signed by an authorized representative of Pequod's Pizza.

20. Force Majeure

Pequod's Pizza shall not be liable for any delay or failure to perform its obligations under these Terms resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions, labor disputes, supply chain disruptions, power outages, internet service interruptions, cyberattacks, or any other event beyond our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, we will make reasonable efforts to notify you and resume normal operations as soon as practicable. However, we shall have no liability for any loss or damage resulting from such events to the fullest extent permitted by applicable law.

21. Accessibility

Pequod's Pizza is committed to making our Website accessible to all users, including individuals with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1. If you encounter any accessibility barriers on our Website or require accommodations to use our Services, please contact us at the information provided below, and we will make reasonable efforts to address your needs.

22. Electronic Communications

By using our Website and Services, you consent to receive electronic communications from us, including emails, notifications, and other messages related to your account and orders. You agree that any agreements, notices, disclosures, or other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of marketing and promotional emails at any time by following the unsubscribe instructions in such emails or by contacting us directly. However, we may continue to send you transactional or administrative communications related to your account or orders as necessary.

23. Applicable Consumer Protection Laws

These Terms are subject to all applicable consumer protection laws of the United States, including those enforced by the Federal Trade Commission (FTC) under the FTC Act. Nothing in these Terms shall limit or restrict any rights you may have as a consumer under applicable federal or state law that cannot be waived by agreement.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other California consumer protection statutes. Please review our Privacy Policy for more information about your rights as a California resident.

24. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you need to contact us for any reason related to your use of our Website or Services, please reach out to us using the information below:

We will make every effort to respond to your inquiries in a timely and helpful manner. For the most current contact information and business hours, please visit our Website at pequodspizza-eat.rest.